Hiring for Customer Service Advisor (Australian Process)
Responsibilities:
Should possess excellent Voice English Communication skills.
- Ability to handle difficult or irate customers effectively
- Ability to set expectations and deliver information in a positive and articulate way
- Professional and positive in interactions with others and is able to establish rapport quickly
-This role involves developing strong customer relationships and responsible to resolve queries of the customers via Call within the assigned TAT/SLA
Eligibility:
- Any Degree/HSC
- Open to work 24*7 shifts, Voice process, Rotational Weekly off, Work from Office Environment
- Should be comfortable with Graveyard Shifts
- Should be based from Mumbai (Mandatory)
- Excellent Communication skills to attend/resolve client issues on calls.
Candidates needs to have at least 6 months of International Voice Experience (Mandatory)
Job Type: Full-time
Salary: ₹20,000.00 - ₹40,000.00 per month
Ability to commute/relocate:
- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- International voice process: 1 year (Required)
